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This Privacy Policy describes how GREENN GREEN ENTERPRISES and its affiliates (collectively referred to as “GREEN N GREEN ENTERPRISES, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://www.greenngreenpetals.com/ (hereinafter referred to as the “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including but not limited to laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes but is not limited to:
Personal data/information: Provided during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
Sensitive personal data: With your consent, such as bank account or credit/debit card details, payment instrument information, or biometric information (e.g., facial features or physiological data).
You always have the option not to provide certain information by choosing not to use a specific service or feature on the Platform. We may also track your behavior, preferences, and other information you choose to provide. This information is compiled and analyzed on an aggregated basis.
We will collect information related to your transactions on the Platform and those conducted via third-party business partner platforms. When such third-party business partners collect your personal data directly from you, their privacy policies will govern the data collected. We request you to read their privacy policies before disclosing any information.
If you receive an email or call claiming to be from GREEN N GREEN ENTERPRISES and seeking personal data (e.g., debit/credit card PIN or banking passwords), please do not provide such information. If already disclosed, report it immediately to the appropriate law enforcement agency.
We use personal data to:
Provide the services you request.
Assist sellers and business partners in handling and fulfilling orders.
Enhance customer experience.
Resolve disputes and troubleshoot problems.
Inform you about offers, products, services, and updates.
Customize your experience.
Detect and protect against fraud and criminal activity.
Conduct marketing research, analysis, and surveys.
Enforce our terms and conditions.
Your access to certain products/services may be affected if permission is not provided.
We may share your personal data internally within our group entities, corporate entities, and affiliates to provide you access to the services and products they offer. These entities may market to you unless you explicitly opt out.
We may disclose personal data to third parties, such as:
Sellers and business partners.
Third-party service providers, including logistics partners and payment instrument issuers.
Authorized government agencies or law enforcement if required by law or in good faith.
Third parties in good faith to enforce our Terms of Use or Privacy Policy, respond to claims, or protect the safety of users or the public.
To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. We use secure servers and follow security guidelines. However, transmission of information over the internet cannot always be guaranteed as completely secure. Users are responsible for protecting their account login and password.
You may delete your account by visiting your profile and settings on the Platform. This will result in losing all information related to your account. Alternatively, you may write to us for assistance.
Deletion requests may be refused or delayed in case of pending grievances, claims, shipments, or services. Once deleted, you will lose access to the account.
We retain your personal data only as long as necessary for its intended purpose or as required by applicable law. Data may be retained in anonymized form for research and analytical purposes.
You may access, rectify, and update your personal data directly through functionalities provided on the Platform.
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.
If you provide personal data about others, you represent that you have the authority to do so. You may withdraw consent by writing to the Grievance Officer (details below). Withdrawal requests will be verified and processed per applicable laws. Note that withdrawing consent may restrict access to services.
Please check this Privacy Policy periodically for updates. We may notify you of significant changes as required by law.
Name: Green N Green Petals.
Company Name and Address: Plot o. 122,3rd Floor,Mohammad Pur, Near Bhika Ji Cama Place, New Delhi, delhi, DL, 110066, IN
Contact Us:
Phone: +91 9873114786
Timings: Monday – Friday (9:00 AM – 6:00 PM)
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